Frequently Asked Questions

Everything you need to know about the LOVERBOY universe.

Where does Charles Jeffrey LOVERBOY ship?

We offer worldwide shipping. Delivery times and costs vary by destination and will be calculated at checkout. Please note that international orders may be subject to local import duties and taxes.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all LOVERBOY tags still attached. Sale items may be subject to different conditions.

How do I know which size to order?

Each product page includes a specific size guide. Many of our pieces feature a gender-neutral or oversized fit; we recommend checking the measurements provided to ensure the perfect fit for your silhouette.

Are your products authentic?

Yes, all items purchased through our official online store are 100% authentic Charles Jeffrey LOVERBOY products, designed in London and manufactured to the highest quality standards.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I cancel or modify my order?

Once an order is placed, we process it quickly to ensure prompt delivery. Please contact our customer service team immediately if you need to make changes, though we cannot guarantee modifications once the order has entered the shipping phase.